Wine quality is of paramount importance at Nautilus Estate. We want to ensure all of our customers are happy with the wines they purchase as well as the service they receive.
Anyone who purchases wines direct from Nautilus Estate and who is not completely happy will be offered a full refund with the wine collected from your home at our expense. Of course, we ask that only one bottle from the respective case is opened.
Please ensure you let us know if you’re not happy – your feedback is welcomed and important. You will find our contact information at the bottom of this page.